Faq's

SHIPPING & DELIVERY

Orders are usually dispatched with 24 hours.

Choose from 1st class delivery at £2.95 or next day signed for at £4.75.

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EASY RETURNS

We are happy to refund or replace any necklace, bracelet or cufflinks purchased within 30 days.

Due to hygiene we only refund on faulty earrings, no exchanges possible.

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To request a return please contact us.

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WARRANTY

We offer a 12 month warranty on all jewellery.

100% SECURE ORDERING 

Your order is secure using SSL Secure Shopping.

PRIVACY POLICY

Lovelace Avenue is committed to preserving the privacy of all visitors to our website.

INFORMATION REQUIRED WHEN ORDERING

When you purchase products from Lovelace Avenue you will only be asked to provide certain information to process your order e.g name, address and contact details.  

We will not pass your personal information on to any other party.

PAYMENTS

Payments are processed by Paypal which is a safe secure payment system. Your debit/credit card details are submitted directly to PayPal and cannot be accessed by Lovelace Avenue.

USE OF YOUR INFORMATION

We may contact you by e-mail to inform you of new products and special offers available. Please inform us if you do not wish to be contacted in this manner.

SECURITY

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.

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